Privacy Policy

1. Who we are

Whubble is a family organisation app — shared calendar, chores, budget, grocery list, meal planning, and location sharing for households. This policy explains what information Whubble ("Whubble", "we", "us") collects when you use the app, why, and what choices you have.

Whubble is operated by Philip Law, trading as Whubble, of 24 Waltham Avenue, Stockton-on-Tees, TS18 5AE, United Kingdom. You can reach us at [email protected].

2. Information we collect

Account & profile information

When you register, we collect your first and last name, email address, date of birth, and — optionally — phone number, country, and a profile photo. If you sign in with Google or Apple, we receive your name and email from that provider instead of asking you to type it in.

Family & household data

The family you create or join, its name, join code, member list, and the role/permissions of each member. Anything your family enters into the shared features below is stored so every member can see it:

• Calendar events, including who created and who's assigned to each one
• Chores and who they're assigned to, including completion history
• Grocery list items
• Meal plans and saved recipes (including photos you attach to recipes)
• Budget transactions and category limits you or another family member enter — this is self-reported spending information you type in, not bank or card details; Whubble never sees your actual payment method
• Saved places (e.g. "Home", "School") and their addresses

Location data

See §3 below — this gets its own section because of how sensitive it is.

Connected calendars

If you choose to connect an external calendar, we store what's needed to keep it in sync:

• Google Calendar — read-only access to your events (we request the calendar.readonly scope only; Whubble cannot create, edit, or delete anything in your Google Calendar)
• iCal feeds — the feed URL you provide
• Public holidays — the country you select, used to fetch public holiday dates

Communications

If you send us feedback or a support request through the app, we receive the message text, the category you selected, and your account identifier so we can reply.

Automatically collected information

• Crash and diagnostic data, via Firebase Crashlytics, if the app crashes or errors — this can include device model, OS version, and a technical stack trace
• Device integrity signals, via Firebase App Check (Google Play Integrity on Android, App Attest/DeviceCheck on iOS) — used to confirm requests come from a genuine copy of the app, not to identify you personally
• Push notification token, so we can deliver notifications (chore reminders, calendar alerts, arrival updates) to your device
• Advertising data, if you're on a non-Premium plan — see §5

3. Location data — how it's used

Location is central to Whubble's "whereabouts" feature, so we're explicit about it:

• With your permission, Whubble reads your device's location — including in the background, when the app isn't open — so it can show family members a live status (e.g. "At Home", "At School") and detect when you arrive at a place someone in your family saved.
• Your current location and status are shared with the other members of your own family only — never with other Whubble users, and never sold or shared with advertisers.
• A history of your location status changes is kept (e.g. "arrived at School at 3:45pm") so your family can see a timeline, not just a single point.
• To show a readable place name (e.g. "Tesco Extra" instead of raw coordinates) when you're not at a saved place, Whubble sends your coordinates to OpenStreetMap's Nominatim and Overpass services for reverse geocoding. These are third-party, non-Google services used solely to translate coordinates into a place name.
• You can turn location sharing off at any time in Settings. Turning it off stops new location updates; it does not retroactively delete history already recorded (see §6).

4. How we use your information

• To operate the core features described above — calendar, chores, budget, groceries, meals, and location sharing between family members
• To send notifications you'd expect from a family organiser: chore assignments, event reminders, transport pick-up/drop-off reminders, arrival alerts, and a daily digest
• To respond to support requests and feedback
• To maintain and improve the reliability of the app (crash diagnostics)
• To detect and prevent abuse — for example, rate-limiting repeated guesses at a family join code
• To show advertising, if you're on the free tier (see §5) — Premium subscribers see no ads

We do not sell your personal information, and we do not use your family's location, calendar, budget, or household data to build advertising profiles.

5. Who we share it with

We use a small number of service providers to run Whubble. Each only receives what it needs to do its job:

We may also disclose information if required by law, to protect the rights or safety of our users, or in connection with a merger, acquisition, or sale of assets — in which case we'd tell you before your information becomes subject to a different privacy policy.

6. How long we keep it, and deleting your account

We keep your information for as long as your account is active and your family needs it. You can delete your account at any time from Profile → Delete Account inside the app. Deleting your account:

• Removes you from your family's member list and permissions
• Deletes your member profile and location entry from your family
• Deletes your account record and permanently deletes your sign-in credentials

Content you contributed to shared family data (e.g. a grocery item you added, a chore you created) may remain visible to your former family, in the same way it would if a member left any shared household tool — since that data is jointly owned by the family, not solely by you. If you'd like specific content removed beyond what account deletion covers, contact us at the address in §12.

7. Children's privacy

Whubble is designed to be used by a family, which naturally means household data can include information about children. Here's how that works:

• The person who registers an account and manages the family is expected to be an adult — a parent or guardian.
• Whubble does not currently verify the age of anyone registering an account. We ask that Whubble not be used by, or to independently register an account for, anyone under 13 (or the minimum age of digital consent where you live) without a parent or guardian's involvement.
• A parent or guardian managing the family account is responsible for the information entered about any child family member, and can view, correct, or remove it via the app or by contacting us.
• If you believe a child has provided us with personal information without appropriate consent, please contact us at the address in §12 and we will act promptly to address it.

8. Your rights and choices

Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. In practice with Whubble:

• Access & correct — most of your information is editable directly in the app (Profile, Settings)
• Delete — use the in-app account deletion described in §6, or email us
• Location — turn location sharing off at any time in Settings
• Notifications — manage or disable push notifications in Settings or your device's OS settings
• Advertising — manage ad personalisation through your device's OS-level ad settings, or remove ads entirely with a Premium subscription

For anything not self-serviceable in the app, contact us and we'll help directly.

9. Security

We use industry-standard measures to protect your information, including encryption in transit, access-controlled cloud infrastructure (Firebase security rules restricting who can read or write which data), and app-integrity attestation to help ensure requests come from a genuine copy of the app. No method of transmission or storage is 100% secure, but we work to protect your information appropriately for what it is.

10. International data transfers

Whubble's infrastructure (Google Firebase / Google Cloud) may store and process data in countries other than your own. Where this involves transferring personal information out of the UK/EEA, we rely on Google's standard contractual clauses and equivalent safeguards to protect it.

11. Changes to this policy

We may update this policy as Whubble's features change. If we make a material change, we'll update the "Last updated" date above and, where appropriate, notify you in the app.

12. Contact us

Questions about this policy or your data? Email [email protected].